Services & Support

Your Success is Our Number One Concern

Our culture of client obsession means that we’ll never stop working for you. We offer a range of services designed to make your job easier and help you drive value. Our experienced MomentFeed experts are ready to help you tackle everything from onboarding to local reviews using the industry’s only Proximity Search Optimization Platform.

Professional Services & Implementation

Start achieving ROI faster with our trusted professional services teams. Onboarding and implementation packages align to our platform and are designed to support your success every step of the way.

Presence Package

We’ll set you up with everything you need to self-drive on-boarding and achieve value right away.

Growth Package

Achieve power-user status quickly with deployment workshops, plus dedicated consulting and training.

Optimization Package

Take your local game to the next level with competitive analysis and best practice consulting services.

Support Services

All clients receive expert technical resources to help answer questions and solve issues. MomentFeed also provides premium packages with access to more hands-on services.

Bronze Package

A perfect option for customers who prefer no-cost, email-only service support.

Gold Package

Gold delivers live chat, expert hours, and a dedicated success manager committed to helping you thrive.

Platinum Package

The best choice for enterprise customers in need of priority, premium-level support (email, chat, phone) and a dedicated technical advisor.

Maintenance Services

MomentFeed adds a human touch to the proactive listings monitoring and real-time flags already in the platform with Maintenance Services. Ranging from free to VIP, everyone benefits from our “human in the loop” data review team.

Bronze Package

Manage your listings, monitor and remove duplicates, and take down unofficial pages. All absolutely free!

Gold Package

We’ll manage your listings detail, top to bottom, so that you can focus on higher priority items.

Platinum Package

A focused team, dedicated to constantly monitoring and adding to your listings, including conflict resolution.

Engagement Services

If you’re not consistently responding to all of your reviews and proactively engaging with customers, you risk losing future business. Given how important it is for companies to stay on top of their reviews, MomentFeed offers a turn-key review response service.

Boost Review Responses

Help improve your online reputation by outsourcing all or some of your review management. Achieve a gold-standard response rate and quickly de-escalate any negative experiences.

Results That Drive Visibility

Our cost-effective, service-minded experts are trained in industry-specific, artful responses that always include the best keywords to further optimize for local SEO.

Local Operator Consulting

Set stakeholders up for success with Local Operator Consulting to ensure local users – franchisees, managers, agents, advisors – are ready to get the most out of MomentFeed.

Ensure Readiness & Adoption

We’ll go the extra mile with focused training and attention to get buy-in from local teams on making the most of MomentFeed.

Identify and Track Metrics

To prove value, you must track value. We’ll set you up to track leading and lagging economic impact at all organizational levels.

Schedule your demo and experience why MomentFeed is the platform of choice for local mobile search.

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The All-In-One Platform for Localized Marketing at Scale

Proximity Search Optimization

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Reviews & Reputation

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Insights & Reporting