The MomentFeed Mobile Customer Experience (MCX) management platform helps brands with many stores, branches or restaurants drive more visibility for each location and create an active and engaged mobile storefront. On every network.
More visibility, greater engagement, rich media and stand-out ratings and reviews make our clients’ locations the top choice for buyers around each of your stores, branches or restaurants.
85% of consumer interactions with your brand are now happening on your Google, Facebook, Apple, Bing and Yelp location-specific pages – NOT on your website. Are you providing the information customers need on these pages to buy from their closest store?
You already know that providing an excellent in-store customer experience generates more new customers through referrals and more loyal customers. It’s the same on mobile – and now that more than 50% of all offline sales are influenced by mobile, these efforts really matter.
Multi-location brands are challenged with providing the information today’s consumer demands – and turning each of their locations into a digital storefront on every popular mobile network.
The MCX Platform enables you to engage with consumers through all your digital storefronts at once, giving you the power of an entire army of online marketers.
Harness your info on the top networks
Align engagement around neighborhoods
Boost your mobile visibility
Expand reach (and frequency)
Report on mobile-to-offline conversion
Manage the entire customer mobile experience – across every digital storefront – in a single place.
Architected for multi-location brands from the ground up, the modular platform gives you access to multiple modules that manage specific activities.
Optimize and synchronize location data for every location across all social channels, directories and mapping systems.
Enable customers to find your location from your brand website, and give each location a definitive homepage to boost search rankings.
Social Media Manager
Monitor, create and maintain genuine relationships around every location, with increased relevance and personalization.
Paid Media Manager
Create location-specific ads that specifically target neighborhoods around your locations, turning national ad buys into local ad buys without extra campaign setup or management.
Respond personally to individual reviews on every single store page, on every network, or to multiple reviews at once.
With MomentFeed, we've been able to increase local awareness, in-store traffic, mobile ordering and overall sales at our restaurants. We're looking forward to continuing to build our presence in the communities we serve.