27 Jul Make Every Store Stand Out with MomentFeed’s Mobile App
The need to build authentic, store-specific customer engagement has never been more important. For multi-location brands, the social profiles of your stores or restaurants see 5x – 10x more impressions than that of your corporate page.
It’s only through relevant and meaningful forms of outreach that you can engage with potential customers in every community you’re active in. We understand that this can be a difficult task while on the go, the solution was MomentFeed Mobile Customer Experience App.
- If you’re a store manager or franchisee—you’re on the floor leading your team, you aren’t at a desk.
- If you’re in customer care—you need notifications and immediate access to respond to reviews and customer inquiries as soon as they come in.
- If you’re in social media—you need to review and approve posts from field marketers on the fly.
MomentFeed specializes in helping multi-location brands achieve 2x – 5x higher engagement and mobile actions that drive more in-store traffic and purchases. Today, MomentFeed clients using Social Media Manager and Reputation Manager can take their customer engagement to the next level with the MCX Mobile App.
You’ll be able to access Social Media Manager functionalities such as monitoring your social feeds, your content library and your publishing calendar, as well as moderate/approve content. You’ll also have the ability to respond immediately to ratings or reviews and access recently posted reviews, filtered by group or location. It also features in-app notifications for new reviews, content approval requests, and keyword subscriptions.
Increase online visibility, capture the unique flavor of each location, boost community engagement, and respond immediately while on the move.