Product

Marketing in the Moment

MomentFeed’s Location-Based Marketing Platform offers unprecedented insights into how your customers are engaging through location-based services like Foursquare, Facebook, and Twitter. We offer a full suite of tools to help you build stronger connections with customers as they engage with your brand in the real world.

Comprehensive Analytics
Your customers aren’t connecting with your business through just one platform. That’s why MomentFeed lets you monitor engagement across multiple services at the local, regional, and global levels. By measuring the impact of location-based marketing efforts, MomentFeed can help you create a more active and engaged customer base.

Your Most Valuable Customers
Do you know who your most valuable customers are? MomentFeed cuts through the social media noise and helps you target the customers who visit most frequently and evangelize most effectively. Whether you want to delight first time customers, re-engage old customers, or reward your most loyal customers, MomentFeed makes it easy to identify and connect based on a broad range of criteria and to do so at scale.

Location Tips & Photos
Customers are recording their experiences with your business through the comments, reviews, and photos they leave behind. MomentFeed lets you in on the conversation by providing searchable access to brand-specific content at the local, regional, and global level. View the experience of your brand through the eyes of your customers.

Venue Management and Optimization
Venue pages on social networks like Foursquare and Facebook have become major consumer touch points through which millions of current and potential customers are engaging every day. Inaccurate, missing, or inconsistent venue information decreases customer engagement and can undermine brand image and messaging. MomentFeed helps you to efficiently manage these pages to ensure 100% accuracy and continuity.

Rank and Compare Locations
Want to know which stores have the most engaged customers or identify underperforming locations to improve engagement? MomentFeed provides intuitive tools to rank and compare location-based engagement at the individual store level, which generates key insights about improving performance across the board.

Global Scalability
Whether you manage a regional company with 20 locations or a global Fortune 500 brand with thousands of locations worldwide, MomentFeed is designed to scale with the unique needs of your growing enterprise. From the United States to Europe and Asia, MomentFeed is already monitoring locations in more than 40 countries. MomentFeed literally puts a world of customer data at your fingertips.

Customer Support
The account support team at MomentFeed will work directly with you to help you set up and get the most out of your MomentFeed account. From setting up custom groups to creating new locations and closing old ones, the account support team is ready to assist you. For more information please visit our Support page.

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